Only Registrars and Registries that are authorised by ICANN are able to access the TMDB system. You can refer to the ICANN website ( for further details.

If you are an ICANN authorised Registrar or Registry and you have technical queries, please contact IBM Service Desk as follows:

By phone:
+ 32 2 711 8604
+ 48 7 1760 8509
By mail: